Personal data

Privacy policy

How Vikima Fresh collects, uses and protects your data.

Last updated: 2026-10-19

Data controller

The data controller is Vikima Fresh, based in Casablanca, Morocco, reachable at [email protected].

Address: Casablanca, Morocco

Data collected

Via the quote form: professional identity, company, email, phone if provided, message, product or need indicated, and any UTM parameters present in the URL.

Technical data: IP address, access logs, anti-abuse token (honeypot / rate limiting), and where applicable the Cloudflare Turnstile verification result.

Purposes and legal bases

Handling quote requests and commercial follow-up (CRM) — legitimate interest and pre-contractual steps at your request.

Site security and spam prevention — legitimate interest.

Sending transactional emails related to your request via our email provider (SEFT) — legitimate interest / pre-contractual measures.

Recipients

Data is processed by the Vikima Fresh team. It may be shared with strictly necessary technical providers (hosting, email delivery, Cloudflare Turnstile) for their assigned tasks.

No data is sold to third parties.

Retention

Contact requests and related CRM records are kept for as long as needed for commercial follow-up, then archived or deleted according to legitimate business needs, unless a longer legal obligation applies.

Security logs are kept for a limited period proportionate to the purpose of protecting the site.

Your rights

Depending on your location, you may have rights of access, rectification, erasure, restriction, objection and, where applicable, portability (including under the GDPR for residents of the European Union).

To exercise your rights: [email protected]. EU residents may also lodge a complaint with their local supervisory authority.

Cookies and similar technologies

The site uses cookies or technologies required for operation (session, security, CSRF) and, where enabled, Cloudflare Turnstile to protect forms.

If analytics or advertising tools are later enabled via the site administration, you will be informed and, where required by law, prior consent will be requested.

International transfers

Some providers (notably Cloudflare) may process data in countries other than Morocco or your country of residence. In such cases, appropriate safeguards are applied in accordance with applicable regulations.